{"id":3,"date":"2025-06-09T13:23:27","date_gmt":"2025-06-09T13:23:27","guid":{"rendered":"https:\/\/ellington.graf.ae\/alteira-heights\/?page_id=3"},"modified":"2025-08-08T09:17:46","modified_gmt":"2025-08-08T09:17:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/beyond.graf.ae\/passo\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n<h2 class=\"wp-block-heading\"><b>Privacy Policy<\/b><\/h2>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\"><span class=\"s2\"><b>Last Updated:<\/b><\/span> August 8, 2025<\/p>\r\n<p class=\"p3\"><span class=\"s2\"><b>GRAF VENTO REAL ESTATE L.L.C S.O.C<\/b><\/span> (\u201cwe,\u201d \u201cour,\u201d \u201cus\u201d) respects your privacy and is committed to protecting your personal data. We value you as our customer, respect your privacy, and are committed to handling your information responsibly.<\/p>\r\n<p class=\"p3\">This policy describes what personal information we may collect from you or that you may provide to us, how we use and protect that information, and the situations in which we may share it.<\/p>\r\n<p class=\"p3\">If you have any questions or concerns about this privacy policy or your personal information, please contact us using the details in <span class=\"s2\"><b>Section 10 \u2013 Contact Us<\/b><\/span>.<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>1. Sources of Personal Data<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">We may collect your personal information from:<\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Our websites (including www.graf.ae and related subdomains)<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Email, text messages, or other electronic communication with us<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Contact through our sales or customer service team<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Online or offline registration forms (inquiries, surveys, events)<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Advertising interactions through our or our partners\u2019 campaigns<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Social media platforms or other publicly available sources<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Business partners, agents, or referral sources<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">This policy does not apply to information collected:<\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">By third-party websites or applications that may link to or from our platforms<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">By any third party not directly controlled by us<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>2. What Information We Collect and How We Use It<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">We may collect and use your personal information to:<\/p>\r\n<p class=\"p4\"><b>2.1 Respond to your inquiries<\/b><b><\/b><\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Details collected: name, email address, phone number, nationality, and your inquiry details<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Purpose: to respond to questions, provide requested information, and offer relevant services<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p4\"><b>2.2 Facilitate transactions or agreements<\/b><b><\/b><\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Details collected: identification information, contact details, payment details<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Purpose: to prepare or execute contracts, process transactions, and meet legal requirements<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\"><span class=\"s2\"><b>2.3 Send you marketing or promotional material<\/b><\/span> (where you have agreed or where applicable law allows)<\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Details collected: name, email, phone number, and marketing preferences<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Purpose: to inform you about offers, services, and events that may interest you<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Opt-out available at any time (see Section 4)<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p4\"><b>2.4 Improve our services and user experience<\/b><b><\/b><\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Details collected: technical information (IP address, browser type, device), usage data, cookie information<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Purpose: to understand website usage, personalize content, and improve site functionality<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p4\"><b>2.5 Fulfil legal obligations or protect against fraud<\/b><b><\/b><\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Details collected: information necessary to comply with legal, regulatory, or security requirements<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>3. How We Collect Information<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">We may collect personal data:<\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Directly from you when you fill in forms, contact us, or interact with our services<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Automatically when you use our website through cookies and analytics tools (Google Analytics, Bing Analytics, Facebook Pixel)<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">From third parties such as advertising partners, business partners, or publicly available sources<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>4. How to Opt Out<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">You can opt out of receiving marketing communications by:<\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Clicking the unsubscribe link in our emails<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Adjusting your communication preferences with us<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Contacting us directly using the details in Section 10<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>5. Sharing of Information<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">We may share your personal data with:<\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Service providers who support our operations (IT, marketing, payment processing) under confidentiality agreements<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Advertising platforms such as Google, Bing, and Facebook to deliver relevant ads<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Legal or regulatory authorities if required by law<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Business partners in connection with providing you requested services or offers<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">We do not sell your personal data.<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>6. International Data Transfers<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">Your personal information may be transferred and stored outside your country of residence. We will take reasonable steps to ensure that your data is treated securely and in line with applicable laws in the relevant jurisdiction.<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>7. Data Retention<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">We will keep your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>8. Your Rights<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">Depending on your location and applicable laws, you may have rights regarding your personal data, such as:<\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Accessing your data<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Requesting corrections<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Requesting deletion<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Withdrawing consent for processing where applicable<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Objecting to certain processing activities<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">If you wish to exercise these rights, please contact us (Section 10). Rights will be honored where required by applicable law.<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>9. Cookies and Tracking Technologies<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">We use cookies and similar technologies to:<\/p>\r\n<ul>\r\n<li>\r\n<p class=\"p1\">Improve website functionality<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Analyze site traffic and usage patterns<\/p>\r\n<\/li>\r\n<li>\r\n<p class=\"p1\">Personalize content and advertising<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">You can manage or disable cookies in your browser settings.<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>10. Contact Us<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p4\"><b>GRAF VENTO REAL ESTATE L.L.C S.O.C<\/b><b><\/b><\/p>\r\n<p class=\"p3\">Email: dubaicityalex@gmail.com<\/p>\r\n<p class=\"p3\">Phone: +971 50 990 5798<\/p>\r\n<p class=\"p3\">Address: Office No. L13\/04-B-34, Burjuman Centre, Bur Dubai, Al Mankhool, Dubai, UAE<\/p>\r\n<hr \/>\r\n<p>&nbsp;<\/p>\r\n<h3><b>11. Changes to This Policy<\/b><\/h3>\r\n<p>&nbsp;<\/p>\r\n<p class=\"p3\">We may update this Privacy Policy from time to time. The most recent version will be posted on this page with the \u201cLast Updated\u201d date.<\/p>","protected":false},"excerpt":{"rendered":"Privacy Policy &nbsp; Last Updated: August 8, 2025 GRAF VENTO REAL ESTATE L.L.C S.O.C (\u201cwe,\u201d \u201cour,\u201d \u201cus\u201d) respects your privacy and is committed to protecting your personal data. We value you as our customer, respect your privacy, and are committed to handling your information responsibly. This policy describes what personal information we may collect from [&hellip;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/beyond.graf.ae\/passo\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beyond.graf.ae\/passo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beyond.graf.ae\/passo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beyond.graf.ae\/passo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beyond.graf.ae\/passo\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/beyond.graf.ae\/passo\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":484,"href":"https:\/\/beyond.graf.ae\/passo\/wp-json\/wp\/v2\/pages\/3\/revisions\/484"}],"wp:attachment":[{"href":"https:\/\/beyond.graf.ae\/passo\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}